Founder's Welcome: Behind the scenes of Remedico

. 3 min read

Hey there, thanks for visiting Remedico. We are thrilled that you’re interested in learning more about how we can help you with getting the best in dermatology advice, in a way that’s easy and convenient for you. I'm Ranjit, the founder of Remedico and I am excited to take you all through our journey at Remedico.

We started this company because we truly believe that the current system can be improved with the help of technology. The difficulty associated with seeing a skin specialist (taking time out of your day for an appointment, traveling, waiting in the clinic) means that often people either – (1) spend hours on various medical sites and then self-medicate, leading to bad consequences, or (2) wait until the problem is so bad that they have no choice but to see a doctor, by which time the treatment required can be even more extensive and costly.

In addition, once they leave the doctor’s clinic they often either forget to start their treatment, or drop off after a few days or weeks as their schedules get hectic. One ends up feeling frustrated, and give up on being able to find a solution.

At Remedico we have a better way. Instead of spending hours visiting a dermatologist, you can spend as little as 5 minutes answering some questions on your phone from your home, office or wherever you are most comfortable.

We also understand that many of you may not be ready to consult with us right away and for you, we bring interesting, dermatologically-verified advice on our blog and social media pages. Our marketing team work very closely with our dermatologists to make sure you get reliable information, always. Remedico's tech team is the backbone of the service we offer. The past few months they have developed integral features that speed up the process of generating treatment plans which has helped us handle many more customers now. Customer support has always been crucial add-on that we value at Remedico. Even as a bootstrapped company, we have prioritised hiring committed and empathic people to lead customer service. We always guide you throughout your treatment, with frequent reminders, and regular follow-ups to help you get healthier skin and hair.

And finally, Remedico believes in a holistic approach to health so our doctors offer advice not just related to skin/hair care but also on diet, lifestyle and much more. So here's a big thank you to our doctors who have delivered exceptional results and to our patients who've adhered to their advice. The best results have been witnessed by patients who have followed the holistic advice given by Remedico's doctors.

While we are still a young company early on in our journey, we're overwhelmed with how positive the feedback has been from our doctors and users. The efficiency we can deliver, while providing supremely high quality service, means that we are well on the way to achieving our aim of democratising medical advice so that more people can access it, and making the advice and treatment more effective in achieving positive outcomes for our customers.

Online consultations may be catching on as a trend in India, Remedico aims to go beyond- we want to bring reliable medical care for young people specifically. We want to have a real connection with people like you and build a brand that can be trustworthy and fearless just like the youth.

More than half of India's population is under the age of 25 but there aren't enough relevant services or brands that solve their problems. That's where Remedico aspires to be.

As a youth brand, we want to build something vibrant, trustworthy and affordable with you and encourage you to share your ideas, thoughts and problems with us (email us at consult@remedicohealth.com). This last year, we have experienced tremendous demand from across the country, big and small cities alike, and for that, I'd like to thank all of you who trusted our service. If you haven't already, I’d love for you to experience Remedico for yourself. Give it a try.